Refund and Cancellation Policy
This Refund and Cancellation Policy outlines how you can cancel or seek a refund for a product/service that you have purchased through our website teakworkindia.com (hereinafter referred to as “Platform”).
Cancellation Policy:
- Cancellations will only be considered if the request is made within 7 days of placing the order. However, cancellation requests may not be entertained if the orders have already been communicated to our sellers/merchants and they have initiated the process of shipping, or if the product is already out for delivery. In such cases, you may choose to reject the product at the doorstep.
Damaged or Defective Products:
- In case of receipt of damaged or defective items, please report the issue to our customer service team at 97552348941 or WhatsApp us at 9424448941. The request will be entertained once our sellers/merchants verify the issue at their end. This must be reported within 7 days of receiving the product.
- If you find that the product received is not as shown on the website or does not meet your expectations, you must inform our customer service team within 7 days of receiving the product. Our team will review your complaint and take appropriate action.
Products with Manufacturer Warranty:
- If the product comes with a manufacturer warranty, any complaints or service requests should be directed to the respective manufacturer as per their warranty policy.
Refund Policy:
- In case a refund is approved by Furniture 4u, the amount will be credited to the original payment method within 7 days.
For any queries or concerns, please contact us at:
Furniture 4u
Hoshangabad Road, Sai City Bypass, Hoshangabad, Betul, Madhya Pradesh, 460001
Mobile: 97552348941
WhatsApp: 9424448941
Website: teakworkindia.com
